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Privacy Policy

This Privacy Policy explains how casinofriday ("we," "us," or "our") collects, uses, stores, and protects personal data in connection with our online casino services available at casino-friday.games. This Policy applies to all visitors and registered players who access or use our website and services. The effective date of this Privacy Policy is June 2025, and it remains applicable until updated in accordance with the provisions set forth below.

Who We Are

casinofriday is the operator of the online casino site casino-friday.games. While certain corporate specifics such as the full legal company name, legal address, and registration details are not publicly specified, we are committed to complying fully with all applicable Canadian privacy laws and industry standards.

For any inquiries regarding data protection and privacy matters, please contact our dedicated Data Protection Officer (DPO) or privacy team via the following:

What Personal Data We Collect

In order to provide full casino services and fulfill our regulatory obligations, we collect and process various categories of personal data from our users:

  • Personal Data: Includes full name, email address, telephone number, date of birth, and other identifiers provided during registration or account verification.
  • Technical Data: Such as IP address, device information, browser type, operating system, and server log information automatically collected during use of our website and services.
  • Payment Data: Details related to deposits, withdrawals, and payment methods including banking or credit card information, processed securely via our payment partners.
  • Behavioral Data: Includes gaming activity information, betting history, click patterns, session duration, and other usage data to personalize and improve the user experience.
  • Cookies and Similar Technologies: We use cookies and tracking technologies to enhance website functionality, perform analytics, and support marketing efforts. This may include session cookies, persistent cookies, and third-party cookies.

Legal Basis for Processing

Under Canadian privacy laws and relevant regulatory frameworks, we rely on the following lawful grounds to process personal data:

  • User Consent: For marketing communications, cookies beyond strictly necessary ones, and other optional data usage where explicit consent is required.
  • Contract Fulfillment: To operate and manage user accounts, process deposits, bets, withdrawals, and facilitate payment transactions as part of the gaming service contract.
  • Legitimate Interests: To prevent fraud, ensure service security, perform site analytics, improve products, and maintain the integrity of our platform.
  • Compliance with Legal Obligations: Particularly for Know Your Customer (KYC), Anti-Money Laundering (AML), tax reporting, licensing, and regulatory requirements applicable to online gambling in Canada.

Purpose of Processing

The personal data collected by casinofriday is used solely for the following purposes:

  • Providing and managing the online casino services, including registration, gameplay, deposits, withdrawals, and customer support.
  • Improving our services, website functionality, and user experience based on behavioral analytics and feedback.
  • Sending promotional materials and marketing communications to users who have given appropriate consent.
  • Conducting fraud detection, risk assessment, and compliance monitoring to ensure secure and fair gaming.
  • Meeting legal and regulatory obligations, such as identity verification and reporting to gaming authorities.

Disclosure & Sharing

casinofriday may disclose personal data to third parties only as necessary and under strict confidentiality protocols, including:

  • Payment Partners: To process deposits, withdrawals, and verify payment transactions.
  • Service Providers: Including IT and cloud hosting providers, customer support, and analytics services who assist in operating the platform.
  • Regulators and Law Enforcement: Where legally required for compliance with licensing and anti-fraud regulations in Canada.
  • Affiliates and Marketing Partners: Only with your explicit consent, for advertising, promotions, and affiliate program management.

International Transfers

Your personal data may be transferred to and processed in countries outside of Canada where our service providers or partners operate. In such cases, casinofriday ensures adequate protections are in place, consistent with Canadian privacy laws, including:

  • Use of standard contractual clauses approved by data protection authorities.
  • Assessment of the adequacy of data protection frameworks in recipient countries.
  • Binding corporate rules and confidentiality agreements with data processors.

Data Retention

casinofriday retains your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, and contractual requirements. Retention periods are generally:

  • Personal Data: Up to 5 years following account closure or user deletion requests, in compliance with applicable law.
  • Technical and Behavioral Data: Retained for periods necessary for fraud prevention and service improvement, typically no longer than 3 years.
  • Payment Data: Retained in accordance with financial and tax recordkeeping obligations, commonly for a minimum of 5 years.
  • Cookies and Tracking Data: Retained based on the specific cookie lifespan and user preferences.

Users can request deletion or restriction of data as per their rights below, subject to legal or operational exceptions.

Your Rights

As a user residing in Canada, you have the following data protection rights concerning your personal data processed by casinofriday:

  • Right of Access: You may request information about the personal data we hold about you.
  • Right to Correction: You can request correction of inaccurate or incomplete personal data.
  • Right to Deletion: Subject to legal and contractual limits, you may request deletion of your personal data.
  • Right to Restrict Processing: You may request that we limit the use of your data in certain circumstances.
  • Right to Object: You have the right to object to processing based on legitimate interests or direct marketing.
  • Right to Data Portability: To receive your personal data in a structured, commonly used, and machine-readable format.
  • Withdrawal of Consent: You may withdraw previously given consent for marketing or other optional processing at any time.

To exercise these rights, please contact us at [email protected] or via the contact form available on our website.

Cookies & Tracking Technologies

casinofriday uses various cookies and tracking technologies to deliver and improve our services. These include:

  • Session Cookies: Temporary cookies that enable essential website functionalities during your visit.
  • Persistent Cookies: Stored on your device to recognize returning users and remember preferences for analytics and convenience.
  • Third-Party Cookies: Set by external partners for analytics, advertising, and social media integration.

Cookies serve functional, analytical, and advertising purposes. You can manage or disable cookies through your web browser settings or via our internal cookie management panel available on the website. Disabling certain cookies may impact website functionality.

Data Security

Protecting your personal data is of utmost importance to casinofriday. We implement comprehensive technical and organizational measures, including but not limited to:

  • Secure Socket Layer (SSL) Encryption: To ensure data transit security between your browser and our servers.
  • Data Encryption: Sensitive data is encrypted both in transit and at rest.
  • Access Controls: Restricted access to personal data based on role and need-to-know principles.
  • Security Audits: Regular internal and external security assessments and penetration testing.
  • Staff Training: Continuous data protection and privacy training for all employees and contractors.

We strive to maintain the highest standards of security in compliance with Canadian regulatory requirements and best industry practices.

Complaints & Contacts

If you have any questions, concerns, or complaints regarding the processing of your personal data or this Privacy Policy, please contact our Data Protection Officer at:

We take all complaints seriously and will investigate and respond promptly in accordance with applicable laws. If you remain unsatisfied with our handling, you have the right to lodge a complaint with the relevant Canadian privacy supervisory authority.

Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. All updates will be posted on this page and where appropriate, notified to users via email or banner notifications on the website. The date of the last revision of this Policy is June 2025.